Average Email Open Rates & How to Increase Your Email Open Rates

  What Are Email Open Rates and Why are They So Important? When calculating email marketing metrics, one of the first things all marketers measure is the email open rate. This is the percentage of how many of your recipients actually opened the messages you sent. Open rates help you to understand if you are […]

Reasons Why You Should Never Buy an Email List [And Ways to Build One From Scratch]

  What is a Purchased Email List? A purchased (or shared) email list is any grouping of contact information obtained by a third party vendor or affiliate. A simple Google search reveals plenty of tempting ads from organizations pitching seemingly legitimate lists that claim will help expand both your customer reach and profits. After years […]

What Triggers Email Spam Filters & How Can You Avoid Them?

Why Are Your Emails Going to Spam? & Best Practices To Avoid Email Spam Filters Despite all of the time and effort you put into curating and delivering the best email campaigns possible, none of it makes a difference if your messages go straight to the spam folder – out of sight and out of […]

How to Boost Sales with Browse Abandonment Emails

What is Browse Abandonment? Browse abandonment emails are used to retarget consumers who navigate through your site but leave before putting anything in their carts. Browse abandonment is a powerful tool that tracks real-time customer behavior in order to gauge the intent of each visitor. If a customer demonstrates enough interest, a subsequent reminder/offer can […]

High Value Customer Acquisition Case Study [With Dylan’s Candy Bar]

How Dylan’s Achieved Greater Engagement, Loyalty & Profits BuyerGenomics’ CEO Mike Ferranti was joined by Dylan’s Candy Bar’s Kevin Cohen at the NEMOA (National Etailing and Mailing Organization’s) directXchange Fall Conference in Chicago, IL. At the event, they presented a Case Study detailing Dylan’s success in partnering with BuyerGenomics. Prior to engaging BuyerGenomics, Dylan’s Candy […]

The 4 Pillars of Predictive Marketing You Need to Know

What is Predictive Marketing & How Does it Work? Predictive Marketing is a modern marketing approach that makes use of data and advanced analytics deduce which marketing strategies, campaigns, methods, and actions have the highest probability of converting customers and sales. These days, more businesses – particularly retailers – are utilizing predictive marketing to learn […]

The Real Cost of Customer Acquisition [In a Bid-Based Duopoly]

  Dual Domination of the Online Ad Market All retailers have the same fundamental problem that they neither fully understand, nor have the ability to solve. The problem is that in today’s age, digital advertising runs almost exclusively through just two sources: Facebook and Google. This makes customer acquisition extremely expensive, with many businesses seeing […]

The Importance of Understanding Customer Lifetime Value

What is Customer Lifetime Value? Customer Lifetime Value (CLTV) is a metric marketers use to gauge how much a particular customer is worth to you over their lifetime relationship with your brand. While this sounds like common sense, too many marketers overlook the importance of proper CLTV calculation. Or, they get it wrong altogether. Statistics […]